New opportunity for a Bilingual Spanish Professional as a Sr. Intake Coordinator- Level 2 for a Top Plaintiff Personal Injury firm. This is a rare opening for an experienced Intake Coordinator with 5 years of experience and has phone and office skills.
The insurance and PTO benefits at this firm are amazing, and there is a clear path to career growth!
The West Palm Beach office is seeking a service-oriented Intake Coordinator who is empathetic and detail-oriented, possesses excellent listening skills, and is proficient in both English and Spanish. As the first very point of contact for our potential clients, you are responsible for the first impression of our Firm.
? Review the preliminary information from the Intake Coordinator and work with the potential client to gather all the circumstances and details related to the potential case.
?Prepare the potential client’s intake paperwork and input the information in the case management system.
? Conduct internet and external research as needed and appropriate.
? Conduct internal conflict research on all potential new cases.
? Make decision to either accept or turn-down the case.
? Work closely with legal teams in assigning new case to ensure a smooth process.
? Add value to the intake process by providing careful evaluation and appropriate
recommendations.
? Contact all potential incoming clients via the firm’s website, email and US mail.
? Meet with all potential client walk-ins.
? Conduct and follow up on potential client intake consultations.
Education, Qualifications, and Certifications:
High school diploma or GED required.
Experience
Five or more years of experience in legal, medical or insurance claims field preferred.
Experience using Microsoft Office Suite (Word, Excel, etc.) required.
FileVine experience a plus!
Kindly send your resume in Word Format to Jaci@TopLawJobs.Com
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